Replaced broken Moen crystal handle on shower/tub valve that was preventing proper operation and temperature control. Located and installed new compatible handle, restoring full functionality to the fixture.
Diagnosed 16-year-old furnace with insufficient heating due to multiple critical issues including cracked heat exchanger, failing flame sensor, burn marks on control board, oil-leaking blower motor, and improper Merv 11 filter installation. Found evidence of previously bypassed high limit safety switch, creating dangerous operating conditions. Advised customer that repairs cannot be performed with bypassed safety features and recommended system replacement due to compromised heat exchanger integrity.
Responded to no-heat call for 15-year-old furnace. Diagnostic testing revealed system tripping on rollout switch due to failed secondary heat exchanger. Recommended full system replacement through comfort advisor due to age of equipment and safety concerns.
Responded to service call for toilet drainage issues and overflow problems. Diagnosed toilet as clogged with calcium buildup causing poor drainage. Inspected laundry tub and provided replacement estimate as requested by tenant.
Responded to service call for leaking kitchen faucet. Diagnosed severe corrosion on fixture, particularly on valve body which displayed extensive oxidation and blue-green patina. Completed temporary repair of the faucet, but advised customer that replacement is recommended due to age and deteriorated condition of the unit and associated components.
Replaced defective main shut-off valve that was non-operational. Installed new washer valves and supply hoses to address leakage issues. Completed service by replacing street side valve to resolve persistent leaking at laundry connections.
Replaced a 12-year-old Bradford White 40-gallon standard vent water heater that had a cracked tank causing leakage and no hot water supply. Successfully installed a new 40-gallon standard vent unit of similar specifications in the same location, restoring hot water service to the residence.
Resolved no heat issue in 7-year-old furnace by resetting GFI and power. Diagnosed probable condensate pump failure which was interrupting thermostat signal through safety cutoff switch. System was dirty but operational after reset. Verified proper operation with no error codes present.
Installed circulator pump to improve flow on non-functional towel warming rack system. Bled air from lines and adjusted system pressure to 20 psi. Verified proper heating operation after modifications were complete.
Responded to service call regarding no water supply to shower after a recent repipe. Inspection revealed shower was not connected to main water lines. Successfully installed and connected new plumbing lines from shower to existing water supply, including proper P-trap drain configuration. Service restored full water functionality to shower fixture.
Performed inspection and evaluation of air admittance valve ("cheater vent") on vertical black vent pipe adjacent to laundry sink as flagged by inspector. Documented current installation with photos of utility area plumbing configuration while awaiting inspector determination on whether replacement is required or existing installation is permissible.
Performed diagnostic assessment on 19-year-old furnace with suspected smoke damage following a house fire. Inspection revealed smoke contamination inside front cover, potential heat exchanger crack, severely smoke-damaged condensate pan and evaporator coil, grinding draft motor, and worn flame sensor and ignitor. Documented damage with photographic evidence of electrical components and control board for insurance purposes.
Performed furnace tune-up on 10-year-old Carrier unit with expected 15-20 year lifespan under routine maintenance. Inspection confirmed system is operating safely with proper gas pressure, clean filter, good electrical components and connections. Service included cleaning flame sensor, verifying ignitor operation, checking motor amp draws, and ensuring condensate drains were clear.
Performed second Fernox treatment service by draining and flushing the hydronic system. Added Fernox Water Protector F1, filled system and bled all radiators. Identified pilot flame improperly positioned below hood; tightened connections and relit pilot. Inspected burners and heat exchanger with system now operating normally.
Replaced customer's failing water heater due to declining hot water pressure throughout the property. After diagnostics traced pressure issues to the existing unit, installed new 40-gallon atmospheric Richmond water heater with proper connections to existing plumbing and ventilation system.
